Terms & Conditions

ParentSecure.co.uk is a website operated by Shashikala Digital Ltd trading as ParentSecure (“ParentSecure”, “we” or “us”). Shashikala Digital Ltd is registered in England and Wales under company number 11865962 and its registered office is at Meadow View, Market Street, Tunstead, Norwich NR12 8AH.

Agreement between you and ParentSecure

These general Terms and Conditions (“Terms”) are an agreement (“Agreement”) between you and ParentSecure and cover your use of the information, software, products and services made available through ParentSecure.co.uk (the “Website”). By using the Website, you agree to be bound by these Terms, as well as our Privacy Policy.

This Agreement governs any use of the Website as a guest or a fee-paying member.

You are responsible for making all arrangements necessary for you to have access to the Website. You are also responsible for ensuring that all persons who access the Website through your internet connection are aware of these Terms and that they comply with them.

The Website is offered to you conditional upon your acceptance of these Terms and any notices contained in these Terms and the Website itself. Please read these Terms carefully before you start using the Website. By using the Website, you agree to these Terms and notices.

You must be the legal age of majority in your country of residence in order to use the Website. In no event is use of the Website permitted by those under the age of 13.

Free trials and paid membership

ParentSecure may offer free trials from time to time (each a “Trial Offer”) to new customers who provide a valid payment method, such as a credit card, or other payment method. If you choose to start a Trial Offer, you will automatically join a paid membership at the end of the Trial Offer and you authorise ParentSecure to charge your payment method a recurring monthly membership fee or annual membership fee, as applicable. If you wish to use additional services beyond those included in the Trial Offer, you may be asked to separately purchase those services or to upgrade to a paid membership prior to the end of the Trial Offer period.

ParentSecure will automatically charge you at the end of the Trial Offer period or for a membership renewal unless you notify us that you want to cancel or downgrade your membership. You can downgrade an auto-renewing membership to a free account at any time.

To ensure uninterrupted service and to enable you to conveniently purchase additional products and services, ParentSecure will store and update (e.g. on expiration) your payment method on file. Please note that it is your responsibility to maintain current credit card information on file with ParentSecure.

Cancellation of your membership

If for any reason you decide that you do not want to continue with your membership, you can cancel it on the Website, on your account page, during the Trial Offer and you will not be charged the membership fee as notified to you in the Trial Offer. Alternatively, you can contact us directly at [email protected] to cancel your membership. In this case, your Trial Offer will come to an end on the date of cancellation and you will not be charged the membership fee. Your account will be automatically downgraded to a free membership.

Refund policy

You have 14 (fourteen) calendar days (the Statutory Period) from the date you signed up to the Trial Offer to cancel your membership and be eligible for a refund.

If you cancel your membership once the Trial Offer period has lapsed, but before the end of the Statutory Period, you may request a refund of the monthly fee as notified to you in the Trial Offer. Any request for a refund has to be made before the end of the Statutory Period, otherwise, you will not be entitled to a refund.

If you request a refund before the end of the Statutory Period, we reserve the right to deduct fees representing the number of days you have used the service after the Trial Offer period has lapsed to the date of cancellation. To request a refund, please contact us at [email protected] In this case, your membership will come to an end on the date of cancellation and you will be automatically downgraded to a free membership.

If you do not request a refund before the end of the Statutory Period, you will be charged till the end of the month, during which time, you will continue to have access to the Website and services.

No refund shall be paid if the Statutory Period has lapsed and we correctly collect a fee for any active membership or other subscription service.

Fees and renewals

From time to time, we may offer different subscription terms. The membership fees for such subscriptions may vary. Except as set out below, the membership fees are non-refundable. We will give you notice via email of annual renewals no less than three (3) calendar days before your annual renewal date.

Monthly plans will automatically renew on a monthly basis until cancelled by you.

Unless you notify us before the renewal date of the membership that you wish to cancel, your subscription will automatically renew. You authorise us (without notice) to collect the applicable membership fees using any valid payment source we have on record for you.

ParentSecure monthly plan

A ParentSecure monthly plan (“Pro Parent Monthly”) gives you access to premium features on a monthly rolling basis.

If you are enrolled in the ParentSecure monthly plan, you may choose to cancel your plan at any time before the date of the next monthly renewal. If you do so, you will be charged to the end of the month, during which time you will continue to have access to the Website and services. Except as set out below, there are no refunds or credits for partial months.

ParentSecure annual plan

A ParentSecure annual plan (“Pro Parent Annual”) gives you access to premium features for a year.

If you are enrolled in the ParentSecure annual plan, you may choose to cancel your plan at any time before the end of the date of the next annual renewal, with ninety (90) calendar days’ notice. The 90-day notice requirement does not apply to cancellations after the end of date of the next annual renewal, unless you choose to renew your annual plan.

If you are charged a one-time annual fee, you will receive a partial year refund for the remaining term after the 90-day notice period. The 90-day notice period is not a penalty, but rather, an alternative option available to you to comply with your obligations under these Terms.

Failure to provide subscription payments

If you are enrolled in either a ParentSecure monthly plan, or a ParentSecure annual plan and fail to provide a full subscription payment on time, we reserve the right to deem such a failure as notice of cancellation and cancel your account immediately. Further, if we are unable to charge your designated payment method for any reason, we reserve the right to automatically downgrade your paid plan to a lower-priced plan or to suspend your paid membership until your designated payment method can be charged again.

Data protection

Any personal information you provide to us via the Website is governed by our Privacy Policy, which is incorporated into these Terms.

Intellectual property rights

For the purposes of these Terms, “Intellectual Property Rights” means any and all intellectual property rights, whether registered or unregistered, including but not limited to any patents, trademarks, domain names, URLs, design rights, copyright, software rights, database rights, rights in and to business names, product names and logos, processes, trade secrets, confidential information and any similar right in any jurisdiction.

ParentSecure shall retain and be assigned all rights, title, interest and Intellectual Property Rights in relation to articles, guides, videos, and all other content found on the Website (the “Content”).

Except as otherwise provided in these Terms, you must not:

a. reproduce, modify, translate or create derivative works of any Content;

b. sell, license, sublicense, rent, lease, distribute, copy, publicly display, publish, adapt or edit any Content; or

c. circumvent or disable any security or technical features of the Content.

ParentSecure® is a registered trademark of Shashikala Digital Ltd. The names of any companies or products mentioned on the Website may be the trademarks of their respective owners.

All Content is Copyright © ParentSecure and/or its suppliers, affiliates and partners. All rights reserved.

No unlawful or prohibited use

As a condition of your use of the Website, you will not use the Website for any purpose that is unlawful or prohibited by these Terms. You will not use the Website in any manner which could damage, disable, overburden or impair the Website, or interfere with any other party’s use and enjoyment of the Website. You will not obtain nor attempt to obtain any materials or information through any means not intentionally provided for on the Website.

The Content is protected by copyright and all other applicable Intellectual Property Rights set out above. Content is for your personal use only and not for resale. Your use of the Website does not entitle you to resell any Content from the Website. For the avoidance of doubt, your use of the Website constitutes your acceptance of these Terms and your promise that you will not resell or otherwise attempt to commercially benefit from the Content without our written express consent.

Our status (and those of any identified contributors) as the authors of material on the Website must always be acknowledged and you must not use the material in a derogatory manner. If you print, copy or download any part of the Website in breach of these Terms, your right to use the Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Acceptable use of communication channels

The Website may contain services such as forums, communities, and/or other message or communication facilities designed to enable you to communicate with other members or with a group (collectively, “Communication Channels”). You agree to use the Communication Channels only to post, send and receive messages and material that are proper and related to the particular Communication Channel.

You agree that when using a Communication Channel, you will not:

a. defame, abuse, harass, stalk, threaten or otherwise breach the legal rights (such as rights of privacy and publicity) of others;

b. publish, post, upload, distribute or disseminate any inappropriate, profane, defamatory, infringing, obscene, indecent or unlawful topic, name, material or information;

c. upload files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer;

d. upload files that contain software or other material protected by intellectual property laws (or by rights of privacy of publicity) unless you own or control these rights or have received all necessary consents;

e. advertise or offer to sell or buy any goods or services for any business purpose, unless such Communication Channel specifically allows such messages;

f. conduct or forward surveys, contests, pyramid schemes or chain letters;

g. download any file posted by another user of a Communication Channel that you know, or reasonably should know, cannot be legally distributed in such manner;

h. falsify or delete any author attributions, legal or other proper notices or proprietary designations or labels of the origin or source of software or other material contained in a file that is uploaded;

i. restrict or inhibit any other user from using and enjoying the Communication Channel;

j. breach any code of conduct or other guidelines which may be applicable for any particular Communication Channel;

k. harvest or otherwise collect information about others, including e-mail addresses, without their consent; or

l. breach any applicable laws or regulations.

We reserve the right, in our own discretion, to review and remove materials posted to a Communication Channel, in whole or in part. ParentSecure reserves the right to terminate your access to any or all of the Communication Channels at any time without notice if we reasonably believe that you have breached these Terms or are misusing the Communication Channels in any way.

Always use caution when giving out any personally identifying information about yourself or your children in any Communication Channel. We do not control or endorse the content, messages or information found in any Communication Channel and, therefore, we specifically disclaim any liability with regard to the Communication Channels and any actions resulting from your participation in any Communication Channel. Guests and fee-paying members participating in Communication Channels are not our authorised spokespersons and their views do not necessarily reflect our views.

Materials uploaded to a Communication Channel may be subject to posted limitations on usage, reproduction and/or dissemination. You are responsible for keeping within these limitations if you download the materials.

Ownership and preservation of your materials

ParentSecure does not own any of the materials you provide to us (including feedback or suggestions) or post, upload, input or submit to ParentSecure website or its associated services (collectively, your “Submissions”).

By posting, uploading, inputting, providing or submitting your Submission, you grant ParentSecure and its sublicensees permission to use your Submission in connection with the operation of their Internet businesses including, without limitation, the right to copy, distribute, transmit, publicly display, publicly perform, reproduce, edit, translate and reformat your Submission; and to publish your name in connection with your Submission. No compensation will be paid in relation to the use of your Submission. We are under no obligation to post or use any Submission you provide and may remove any Submission at any time in our sole discretion.

By posting, uploading, inputting, providing or submitting your Submission, you warrant and represent that you own or otherwise control all of the rights to your Submission as described in this section including, without limitation, all the rights necessary for you to provide, post, upload, input or submit the Submissions.

We reserve the right at all times to disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request, or to edit, refuse to post or to remove any information or materials, in whole or in part, in our discretion.

Links to third party websites

ParentSecure website may contain links to third party resources and businesses on the Internet, called here “links” or “Linked Websites.” Those links are provided for your convenience to help you identify and locate other Internet resources that may be of interest to you. ParentSecure does not sponsor and is not legally associated with any third party Linked Websites. ParentSecure is not legally authorised to use any trade name, registered trademark, logo or copyrighted material that may appear in the link.

ParentSecure does not control, endorse or monitor the contents of any Linked Website. That includes, without limitation, any further link contained in a Linked Website, and any changes or updates to a Linked Website. ParentSecure is not responsible for webcasting or for any other form of transmission received from any Linked Website. These Terms do not cover your interaction with Linked Websites. You should carefully review the terms and conditions and privacy policies of any third party sites.

If you use any service provided on a Linked Website, (a) ParentSecure will not be responsible for any act or omission of the third party, including the third party’s access to or use of your customer data and (b) ParentSecure does not warrant or support any service provided by the third party.

Liability disclaimer

The information, software, products, and services included in or available through the Website may include inaccuracies or typographical errors. Changes are periodically added to the information on the Website. ParentSecure and/or its suppliers may make improvements and/or changes to the Website at any time. Information and opinions received via the Website should not be relied upon for personal, medical, legal or financial decisions and you should consult an appropriate professional for specific advice tailored to your situation.

Although ParentSecure will use its reasonable efforts to keep the Website available and the information on the Website reasonably accurate, ParentSecure and/or its suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services and related graphics contained on the Website for any purpose. All such information, software, products, services and related graphics are provided “as is” without warranty or condition of any kind. ParentSecure and/or its suppliers disclaim all warranties and conditions with regards to this information, software, products, services and related graphics, including all implied warranties or conditions of merchantability, fitness for a particular purpose, title and non-infringement.

Guest users

You use the Website at your own risk. Neither ParentSecure nor our agents, employees and subcontractors, shall be liable to you or any other party for any losses or damages whatsoever or howsoever arising in connection with the Website (whether under these Terms or other contract or as a result of any misrepresentation, misstatement or tortious act or omission, including negligence).

Fee paying members

ParentSecure’s liability to you for any loss or damage is limited to damages of an amount equal to the subscription fee received by ParentSecure for the twelve-month subscription period prior to the date on which the liability arose.

Under this paragraph:

“ParentSecure’s liability” includes that of our agents, employees, subcontractors;

“You” includes any other party claiming through you; and

“Loss or damage” includes any losses, damages, costs or expenses whatsoever or howsoever arising in connection with use of the Website, whether under this agreement or other agreement or as a result of any misrepresentation, misstatement or tortious act or omission, including negligence.

This section of the Terms does not affect claims relating to death or personal injury caused by negligence and does not limit or exclude any liability for fraudulent misrepresentation.

Service contact

Most customer concerns can be resolved quickly and to the customer’s satisfaction by contacting our customer service department at [email protected]


You agree that no joint venture, partnership, employment, or agency relationship exists between you and us as a result of this Agreement or your use of the Website.

Our performance of this Agreement is subject to existing laws and legal process. Nothing contained in this Agreement is in derogation of our right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Website or information provided to or gathered by us with respect to such use.

If any part of this Agreement is determined to be invalid or unenforceable under any applicable law, including, but not limited to, the warranty disclaimers and liability limitations set out above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the Agreement will continue in effect.

We may provide you with notices, including those regarding changes to the Terms by email, regular mail, postings on the Website, or other reasonable means now known or developed in the future.

A printed version of the Agreement, and of any notice given in electronic form, will be admissible in judicial or administrative proceedings based upon or relating to this Agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish of the parties that this Agreement and all related documents have been drawn up in English.


We aim to update the Website regularly and can change the content at any time. We will use our reasonable efforts to keep the Website available to you, but if necessary, we may suspend access to the Website, or close it indefinitely. We will not be liable if for any reason the Website is unavailable at any time or for any period.

Entire agreement

Unless otherwise specified, this Agreement constitutes the entire Agreement between you and us with respect to the Website and it supersedes all prior communications and proposals, whether electronic, oral or written, between you and us with respect to the Website.


You must not assign or otherwise transfer the Terms, or any right granted under them, without our written consent. We can freely transfer our rights under the Terms.


Any failure by us to enforce or exercise any provision of the Terms, or any related right, will not be a waiver of that provision or right. Any rights not expressly granted in this Agreement are reserved. If a provision is found unenforceable, the remaining provisions of the Terms will remain in full effect and an enforceable term will be substituted reflecting our intent as closely as possible.

Applicable law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and interpreted in accordance with the law of England and Wales.

Updated: April 2019